1. What is Haze Petals Herbals?
Haze Petals Herbals is a brand specializing in natural and herbal skincare and haircare products. All our products are prepared in our lab with real ingredients and proper hygiene to ensure the best quality.

2. Are Haze Petals Herbals products safe for all skin types?
Yes, our products are made with natural ingredients, free from harmful chemicals, and are suitable for all skin types. However, we recommend a patch test before using any new product, especially if you have sensitive skin.

3. Are your products 100% natural?
Yes, we pride ourselves on using 100% natural and herbal ingredients to create products that are safe, effective, and environmentally friendly.

4. Do you offer customized skincare or haircare products?
Currently, we do not offer customization, but we have a wide range of products designed to meet different skin and hair care needs.

5. How can I place an order?
You can place an order by contacting us at +91 94605 87539. You can also follow us on Instagram at @haze_petals_herbals_jodhpur to stay updated on our products and offers.

6. Do you ship products outside of Jodhpur?
No, we ship only at Jodhpur right now. But soon we will start shipping across India.

7. What is your return and refund policy?
Due to the nature of our products, we do not accept returns or offer refunds. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery for assistance.

8. Are your products cruelty-free?
Yes, all Haze Petals Herbals products are cruelty-free. We do not test on animals.

9. Can I use your products during pregnancy or breastfeeding?
Our products are natural and generally safe, but we recommend consulting with your healthcare provider before using any new product during pregnancy or breastfeeding.

10. Do you have gift hampers or bundles?
Yes, we offer a variety of hampers and bundles, including the Gold, Silver, Diamond, and Fruit Hampers, perfect for gifting or personal use. Check our Instagram or contact us for more details.

11. How can I contact customer support?
You can reach our customer support team by calling +91 94605 87539 or sending a message via Instagram.

12. Are your products eco-friendly?
We are committed to sustainability and use eco-friendly packaging wherever possible. Our products are also free from harmful chemicals, ensuring they are kind to both you and the environment.

13. Can I find your products in physical stores?
Currently, our products are available for direct purchase through our contact number and Instagram. We do not have a physical store yet.

14. Do you offer discounts or promotions?
Yes, we often have special discounts and promotions. Follow us on Instagram to stay updated on the latest offers.