Thank you for visiting Haze Petals Herbals online store, currently located at www.hazepetalsherbals.com. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

At Haze Petals Herbals, we are committed to protecting and safeguarding your privacy.

This Privacy Policy outlines the types of personal information we collect on our website, how we may use that information, and with whom we may share it. It also describes the measures we take to protect the security of this information and how you can access, modify, or delete your personal information at any time. Additionally, it explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to Haze Petals Herbals online. It does not govern any other information or communications that may have been collected through physical retail stores or through other methods such as promotions or personal contact programs.

By accepting this Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with the terms outlined below.

Information We Collect

In general, you can visit the Haze Petals Herbals website without telling us who you are or revealing any personally identifiable information. However, if you choose to register on our website, we may collect and store personal information such as your name, email address, mobile phone number, and date of birth. This enables us to contact you via email or text messages to inform you about our products or respond to your comments or queries.

We may also collect aggregate information, such as your IP address, operating system, and browser type. This information does not personally identify you but helps us understand user behavior and improve our website experience.

Payment Information

Haze Petals Herbals does not collect or store credit card, debit card, or banking information. This data is securely transmitted through payment gateway providers to the respective payment networks or banks. No payment information is stored on our servers.

Data Hosting

Our website is hosted with third-party data hosting specialists. Information collected is stored on secure servers managed by these providers. While these companies implement strict data security processes, Haze Petals Herbals is not liable for any data breaches or security issues at these hosting providers.

How We Use Your Personal Information

Marketing Emails

We may use the information you provide to send you newsletters, surveys, or other email messages containing product updates, promotions, and skincare tips. You can opt out of these communications at any time by selecting the “Unsubscribe” link in the email.

Text Messages

If you provide your mobile phone number, you may receive SMS alerts containing product updates and promotions. Haze Petals Herbals does not charge a fee for receiving these messages, but your mobile service provider may apply standard charges.

Service-Related Communications

We may use your contact information to provide service-related announcements, such as order confirmations or responses to customer service inquiries. These communications are necessary to ensure a high level of customer service.

Customized Service

We may use your personal information to provide a tailored website experience, such as product recommendations based on your preferences.

Events and Surveys

From time to time, we may sponsor special events, contests, or surveys. Any personal information you provide in these activities will be processed according to this Privacy Policy unless otherwise stated in the event-specific rules.

Sharing Information

We do not sell or disclose your personal information to third parties for their marketing purposes without your consent. However, we may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, data analysis, and order fulfillment. These providers are required to use your information solely for the purposes specified by us.

Compliance with Laws

We may disclose your information as required by law or to protect our legal rights and the safety of others.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Security Measures

We maintain reasonable safeguards to protect your personal information from unauthorized access or misuse. If you have concerns about the security of your data, please contact us at contact@hazepetalsherbals.com.

Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us by email at contact@hazepetalsherbals.com.

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