Welcome to Haze Petals Herbals! These terms and conditions outline the rules and regulations for the use of our website, products, and services. By accessing or purchasing from Haze Petals Herbals, you agree to be bound by these terms and conditions.

1. General Information

1.1. Haze Petals Herbals specializes in herbal skincare and haircare products made with natural ingredients.
1.2. All products are handcrafted and tested for quality; however, individual results may vary based on personal skin and hair types.

2. Eligibility

2.1. By purchasing from Haze Petals Herbals, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
2.2. The products are intended for personal use only and not for resale unless specifically authorized by Haze Petals Herbals.

3. Orders and Payments

3.1. All orders must be placed through our contact number, Instagram, or authorized channels.
3.2. Prices are subject to change without prior notice.
3.3. Payments must be made in full before the order is shipped. We accept UPI payments, bank transfers, and other accepted modes of payment.

4. Shipping and Delivery

4.1. We offer shipping across India. Shipping fees will vary depending on the delivery location and order size.
4.2. Orders will be processed within 2-5 business days of receiving payment.
4.3. Haze Petals Herbals is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds

5.1. Due to the nature of our products, we do not accept returns or exchanges unless the product is damaged or defective.
5.2. If a product is damaged during shipping, please notify us within 48 hours of delivery with photographic proof for resolution.
5.3. Refunds, if applicable, will be processed within 7-10 business days after approval.

6. Product Disclaimer

6.1. Our products are made with natural ingredients, and we strive to ensure their safety and quality. However, we recommend conducting a patch test before use to check for allergies.
6.2. Haze Petals Herbals is not responsible for any allergic reactions, skin conditions, or other adverse effects. Consult a dermatologist before use if you have concerns.

7. Intellectual Property

7.1. All content on our website and social media platforms, including text, images, and logos, is the property of Haze Petals Herbals and protected by copyright laws.
7.2. Unauthorized use, reproduction, or distribution of our content is prohibited.